Terms & Conditions

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Contact: 469-690-1579 | Email: lorinaindependentliving@gmail.com

1. Privacy & Confidentiality Statement (Residents’ Rights)

Lorina Independent Living is committed to safeguarding the privacy, dignity, and rights of every resident. We recognize that transitional and reentry housing is a deeply personal journey. Accordingly, we take all reasonable steps to ensure confidentiality, safety, and respect.

Residents Have the Right To:

• Be treated with dignity, compassion, and respect, regardless of background, race, gender, religion, sexual orientation, or life history

• Reside in a clean, secure, and substance-free environment

• Have all personal and identifying information kept confidential, unless disclosure is required by law (e.g., mandatory reporting)

• Review their own records, assessments, and service plans upon request

• File a grievance or express concerns without fear of retaliation

• Engage in house meetings and provide feedback on daily operations and program improvement

Privacy Standards:

• Resident records are stored securely and only accessible to authorized personnel

• Conversations with staff are considered private and confidential, except in cases where safety is at risk

• Lorina Independent Living will not release any resident’s personal, medical, or legal information to third parties without prior written consent, unless required by applicable law

2. Emergency Contact Procedure

Resident Health or Safety Emergency:

1. Dial 911 immediately if there is a threat to life or serious injury

2. Notify the House Manager or on-call staff as soon as possible

3. Contact the resident’s emergency contact listed in our internal records

4. Complete an Incident Report Form within 24 hours

5. Initiate safety protocols for other residents if necessary

Fire or Environmental Emergency:

1. Activate alarms and evacuate using clearly marked exit routes

2. Dial 911 and provide exact location details

3. Account for all residents at the designated assembly point

4. Do not re-enter the premises until authorized by emergency responders

3. Website Terms of Use

Effective Date: [Insert Date]

By accessing LorinaIndependentLiving.com, you agree to the following terms and conditions:

Website Purpose:

This site offers information regarding Lorina Independent Living’s transitional housing and reentry programs. Website use does not constitute acceptance or admission into our housing services.

User Conduct:

• Users shall not misrepresent themselves or submit fraudulent information

• Use of this website to harass, defame, or threaten others is strictly prohibited

Content Usage:

• All site content—including text, images, graphics, and logos—is the intellectual property of Lorina Independent Living unless otherwise noted

• Reproduction or redistribution of any content requires prior written permission

Service Limitations:

Submitting a contact form or inquiry does not guarantee housing placement or eligibility

Policy Changes:

We reserve the right to modify these Terms at any time. Continued use of the site constitutes acceptance of any updated terms.

4. Website Privacy Policy

Effective Date: [Insert Date]

Lorina Independent Living is committed to protecting your privacy. This notice explains how we collect, use, and safeguard your information.

Information We Collect:

• Name, phone number, and email (if voluntarily submitted via forms)

• IP address and standard analytics data to improve site performance

How We Use Collected Information:

• To respond to inquiries or schedule a consultation

• To improve site usability and content delivery

• To support internal documentation and service planning

Data Protection:

• We employ secure data protocols, encryption tools, and user access controls to protect all personal information

Information Sharing:

• We do not rent, sell, or share your personal information, unless required by law or authorized in writing

Cookies:

This site may utilize cookies to enhance user experience and track performance. Users may disable cookies via their browser settings.

5. Website Disclaimer

The content on LorinaIndependentLiving.com is provided for informational purposes only. It does not constitute professional legal, medical, or clinical advice.

We strive to maintain accurate and timely information, but no guarantees are made regarding the completeness, accuracy, or reliability of content. Users access and act on the site’s content at their own discretion and risk.

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